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Privacy Policy

1. Introduction

This Privacy Policy describes how SENTINEL AI LABS ("we," "us," or "our") collects, uses, processes, and shares personal data when you visit our educational portal, create a member account, or purchase a premium subscription. We are committed to protecting your privacy and ensuring compliance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable data security frameworks.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically during your visit:

  • Account Information: If you register an account, we collect your name, email address, password hash, and date of registration.
  • Payment Information: For premium upgrades, all credit card transactions are processed securely through Stripe. We do not store raw card numbers on our servers; we only receive secure transaction tokens, plan selections, and billing history logs.
  • Log Data and Device Identifiers: We automatically log your IP address, browser type, operating system, referring URL, pages viewed, and access timestamps to protect against unauthorized bot activity and optimize site speeds.

3. Cookies and Advertising Technology

We use cookies to maintain your login session state, cache AI chat session history locally, and analyze website traffic statistics. You can control cookie preferences in your individual browser settings.

Google AdSense & DoubleClick DART Cookies

We may display Google Ads / AdSense on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

4. How We Use Your Data

We process your personal data for the following legitimate business purposes:

  • To authenticate your login and grant access to premium guide templates.
  • To run security checks and prevent fraud on our AI Chat widget.
  • To comply with regulatory standards and answer queries submitted via our Contact Us portal.
  • We do not sell, rent, or trade your personal information to third-party data brokers for commercial marketing.

5. GDPR and CCPA Rights

Depending on your location, you hold the following rights regarding your personal information:

  • Right of Access & Portability: You may request a copy of the personal data we hold about you.
  • Right to Deletion (Erasure): You can request that we delete your user account and linked metadata by contacting us.
  • Right to Opt-Out: Residents of California have the right to request that we do not process or share their data under the CCPA.

6. Data Security

All traffic between your device and our servers is encrypted using Secure Socket Layer (SSL/TLS) protocols. We maintain strict internal data access policies to prevent unauthorized data leaks. If you suspect any security vulnerability, report it immediately to support@appsguide.pro.