Subscription Refund Policy

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with our premium templates, check-lists, and support resources. We offer an unconditional 14-day money-back guarantee for all initial premium subscription purchases.

If our templates do not help you organize your claim or if you find the support resources unsatisfactory, you may request a full refund within 14 days of your initial account upgrade.

2. How to Request a Refund

To request a refund, please send an email to support@appsguide.pro with the following details:

• Your full name and account email address.
• The date of your initial upgrade transaction.
• A brief sentence describing why the product did not meet your expectations (this helps us improve our guides).

3. Exclusions & Limitations

Please note the following refund limits under our compliance guidelines:

• Refund requests made after 14 days from the date of the initial charge will not be processed.
• Our refund policy applies only to the first billing cycle of a new subscription. Automatic monthly or annual renewals do not qualify for refunds once processed.
• Users are responsible for cancelling their subscription via their user dashboard *prior* to their next billing renewal date if they wish to halt future charges.

4. Processing Timeline

Once a refund is approved by our billing support department, it will be issued immediately via Stripe. The funds will clear back onto your original payment card (debit, credit, or bank ACH) within 5 to 10 business days, subject to your card issuer's standard processing timelines.